Their is currently only 1 way you can port your existing number to magic jack, Customers use to be able to speak to customer service ans have their number ported now you can only port your number by logging into your magic jack online account, please keep reading for instructions for Magic Jack Number Porting.
Instructions for number Porting
(Last updated April 2,2012)
Click on each image below to make them larger.
Step 1. Register your device and choose an area code and number , this will be your temporary number until porting is complete, then be sure to login to your online account by clicking on link below, the porting process can takeup to 10 buisness days to complete.
Step 2 once your logged in you will hover your mouse over phone number tab at top.
Step 3. Then you will select the option to transfer your phone number “Blue Button”
Step 4. once you select transfer my number a screen will pop up, you just enter in your number twice that you want to transfer and if it is eligible it will allow it to go through
If your number is not eligible to be ported it will let you know, also to port your number their will be a $20.00 number porting fee, only if your number is eligible to be ported, if it is not eligible then you will not be charged, also their is a $9.95 fee that you will be charged every year for having your landline number or cell number with magic jack.
Dec 12, 2011
Magic Jack will no longer port anyone number for them via live chat, the only way to port your number now is through your online account, so if you try to port your number and it gives you a message while porting saying can not be ported, magic jack will not be of any help they will just ask you to try resubmitting the port request, but usually if the porting of your number will not submit that means your number is not eligible to be ported..